Accor and Qantas announced a year ago that they would launch ALL & Frequent Flyer partnership mid-2021 that was delayed by a few months, and has gone live today.

The partnership is similar to what Accor has with Air France – KLM for stays worldwide. Accor and Qantas loyalty program members can earn hotel points and airline miles for hotel stays and flights.

Eligible countries in Asia-Pacific to earn Qantas points for Accor stays:

Australia, Cambodia, China (including Hong Kong SAR and Macau SAR), Fiji, French Polynesia, Indonesia, Japan, Laos, Malaysia, Maldives, Mongolia, Myanmar, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam

Here’s what Qantas and Accor members earn:

Points earn on the ground:

• Earn 3 Qantas Points per dollar as well as the usual ALL – Accor Live Limitless Reward points on eligible Accor hotel stays in Australia or across the Asia Pacific.
• Plus, earn 3 Qantas Points for every dollar on eligible transactions while staying at Accor hotels, including dining and room service while also earning Reward points.

Points earn in the air:

• Members who hold Qantas Platinum, Platinum One or ALL Gold, Platinum and Diamond status can earn up to 2 ALL – Accor Live Limitless Reward points per A$10 spent on eligible Qantas flights in addition to the usual Qantas Points.

Points Calculator

You can plug in your Accor ALL and Qantas Frequent Flyer program tiers to see what you would ear for fights and stays.

Account Linking Error

My account is currently linked with Air France – KLM Flying Blue to earn miles and points for flights and stays worldwide.

Here’s the release from Qantas:

ACCOR TAKES OFF WITH QANTAS FREQUENT FLYER

As Australians prepare to travel again, members of Qantas Frequent Flyer and Accor’s loyalty program, ALL – Accor Live Limitless, can for the first time be rewarded twice when they fly with Qantas and stay at one of Accor’s hotels.

From today, members who link their Qantas Frequent Flyer and ALL – Accor Live Limitless accounts can earn points in both programs on eligible hotel bookings and Qantas flights.

Almost 30 million members across both programs in Australia and the Asia Pacific are set to be rewarded for staying at Accor and flying on Qantas’ domestic and international flights. Details of the program include:

Points earn on the ground:

• Earn 3 Qantas Points per dollar as well as the usual ALL – Accor Live Limitless Reward points on eligible Accor hotel stays in Australia or across the Asia Pacific.
• Plus, earn 3 Qantas Points for every dollar on eligible transactions while staying at Accor hotels, including dining and room service while also earning Reward points.

Points earn in the air:

• Members who hold Qantas Platinum, Platinum One or ALL Gold, Platinum and Diamond status can earn up to 2 ALL – Accor Live Limitless Reward points per A$10 spent on eligible Qantas flights in addition to the usual Qantas Points.

Accor brands include: SO/, Sofitel, MGallery, Art Series, Pullman, Swissôtel, Grand Mercure, Peppers, Swissotel, The Sebel, Mantra, Novotel, Mercure, Mövenpick, Tribe, BreakFree, ibis, ibis Styles, ibis Budget.

Accor Pacific CEO Simon McGrath said this was a major milestone for the travel industry, enabling greater benefits for loyalty members across more than 1,200 Accor hotels, apartments and resorts in the Asia Pacific region.

“We are joining forces to reward our customers, delivering exceptional travel benefits and unrivalled service for people who enjoy our two much-loved brands,” Mr McGrath said.

“Customers are at the heart of this partnership which is set to bring significant extended benefits for travellers. This is a first for a hospitality group and airline in Australia.

“Qantas is the perfect partner for Accor to deepen our relationship with, and growing our loyalty members’ benefits will strengthen our customers’ commitment to our leading brands, like Sofitel, Mantra and Novotel. We predict that this relationship will increase membership and engagement across both of our programs.”

Qantas Loyalty CEO Olivia Wirth said today marks a significant milestone for Qantas Frequent Flyer members, as Australians prepare to travel again.

“Our partnership with Accor launches at an ideal time, with domestic and international borders reopening and frequent flyers starting to plan and book their next getaway,” said Ms Wirth.

“Eligible members of the Qantas and Accor loyalty programs will earn twice when they fly and stay in a hotel or resort. We know this will be very popular for our frequent flyers whether they are travelling for business or on holidays.

“We’ve seen frequent flyers booking flights in record numbers, with billions of points used to book flights in recent weeks. This shows just how important and valuable points are to our members, and this initiative will help members of both programs get away on their dream trip sooner.”

How member can earn:

Members need to link their Qantas Frequent Flyer and ALL – Accor Live Limitless accounts to start earning. An example* of points that Qantas Bronze and Accor Classic members can earn on the ground:

Stay 2 nights at Raffles Singapore in a Stateroom Suite	Earn 4,198 ALL – Accor Live Limitless points, and Earn 7,872 Qantas Points
Stay 2 nights at the Sofitel Sydney Darling Harbour	Earn 1,168 ALL – Accor Live Limitless points, and Earn 2,190 Qantas Points

*Correct as at 11 November for travel 9-11 January 2022.

The point earn potential accelerates the higher the membership tier. An example^ of points that Qantas Platinum and ALL Accor Live Limitless Platinum members can earn on the ground and in the air:

Stay 2 nights at the Sofitel Sydney Darling Harbour	Earn 2,044 ALL – Accor Live Limitless points, and Earn 2,190 Qantas Points
Fly Business return with Qantas to Singapore from Sydney and stay 7 nights at Raffles Singapore in a Stateroom Suite	Earn 26,418 ALL – Accor Live Limitless Reward points, and Earn 55,834 Qantas Points
Fly Economy return with Qantas to Fiji and stay 5 nights at Sofitel Fiji in a Luxury Room with beach club access	Earn 8,468 ALL – Accor Live Limitless Reward points, and Earn 17,575 Qantas Points

^Correct as at 11 November for travel 9-16 and 9-14 January 2022.

With Classic Flight Reward seats starting from 6,400 points on Jetstar and 8,000 points on Qantas (plus taxes, fees and carrier charges) and lead-in hotel rates across Accor Economy brands available from 3,900 Reward points, members will quickly be able to bolster their points balances to use towards their next getaway.

Qantas Frequent Flyers can already convert their ALL – Accor Live Limitless Reward points to Qantas Points at the rate of one ALL – Accor Live Limitless Reward point per one Qantas Point (in increments of 2000).

Additional benefits for members:

• Qantas Frequent Flyer members that hold Gold status or above and those that are Points Club or Points Club Plus members can fast track their ALL membership from ALL Classic to ALL Silver when linking their accounts and completing required eligible hotel stays.
• Accor Plus members that hold ALL Gold status and above can enjoy complimentary Qantas Wine Premium membership which includes free delivery on all orders within Australia and the ability to earn 3 Qantas Points per dollar spent.

Conclusion

The earning of 3 Qantas points for every A$1 is better than earning 1 Flying Blue mile for every one euro spent. So it would make sense to link your Accor ALL account with Qantas for stays in Asia-Pacific IF you will earn enough Qantas points to redeem for anything worthwhile.

I would assume that there are some benefits for linking accounts when it comes to future promotional opportunities.

If your stays are in Asia-Pacific, it is a no-brainer to link your ALL and Qantas accounts and earn some airline miles in the process. I wish there would be more reciprocal elite benefits or status fast tracks. Some Qantas wine club membership for ALL elites doesn’t cut it.

Frequently asked questions by Qantas:

How do I earn Qantas Points from staying at an Accor property?

To earn 3 Qantas Points per A$1 spent on eligible hotel stays at participating Asia-Pacific Accor properties, please ensure your Qantas Frequent Flyer account is linked to your ALL – Accor Live Limitless account prior to your stay.

Stays must be booked directly with Accor (via Accor websitesOpens external site in a new window, Accor booking office and hotels) or travel agencies connected automatically to the Accor booking office. Stays booked through a reseller, tour operator or third-party online travel agency are not considered. Group bookings are excluded. For full conditions on stay eligibility view the ALL Programme Terms and ConditionsOpens external site in a new window (PDF). View the list of hotels and brandsOpens external site in a new window that do not participate in the ALL – Accor Live Limitless programme.

Make sure you provide your ALL – Accor Live Limitless account details when booking and present your ALL membership card to hotel reception at check in for points to be awarded. Qantas Points and Reward points will be credited to members’ accounts within six weeks of completion of the corresponding hotel stay.

What happens if I book an Accor property through Qantas Hotels?

If you book your Accor stay at a participating property within Australia via Qantas Hotels you’ll earn 1 bonus Qantas Point in addition to the usual 3 points per A$1 spent.

You won’t be eligible for ALL – Accor Live Limitless Reward points and Status Nights with your stay.

How do I earn ALL – Accor Live Limitless Reward points from flying?

To earn Reward points on eligible Qantas flights, you must at least hold ALL Gold status or Qantas Frequent Flyer Platinum status. You must also ensure your Qantas Frequent Flyer account is linked to your ALL – Accor Live Limitless account prior to checking in for your flight.

Reward points will be earnt in addition to Qantas Points and Status Credits. Points will be calculated based on eligible spend. Eligible spend is the price paid for the seat including fare and carrier charges, but excluding government imposed taxes or optional fees such as seats, bags, upgrades.

Make sure you add your Qantas Frequent Flyer details to your booking before the flight to earn Reward points. Eligible flights are any Qantas operated flight with a QF flight number on your ticket where Qantas Points are normally earned. Qantas Points and Reward points will not be earned on some fare types and booking classes. For full details, see terms and conditions and Airline Earning Tables.

Reward points and Qantas Points will be credited to a member’s account within six weeks of completion of the corresponding flight.

How do I complete the fast track to Accor Live Limitless Silver status?

To complete the status fast track from ALL Classic to ALL Silver, Qantas Frequent Flyer members that hold at least Gold status or are a Points Club Plus member must ensure they’ve linked their Qantas Frequent Flyer and ALL – Accor Live Limitless accounts and complete one eligible hotel stay.

Points Club members must also have linked their Qantas Frequent Flyer and ALL – Accor Live Limitless accounts and complete two eligible hotel stays (each of at least two nights).

An eligible stay is a stay made at a participating Accor hotel for at least one overnight stay in a room, where the booking is made directly with Accor (via Accor websitesOpens external site in a new window, Accor booking office and hotels) or traditional travel agencies connected automatically to the Accor booking office. Stays booked through a reseller, tour operator or third-party online travel agency are not considered. Stays redeemed in full using Reward points do not count towards the criteria of the fast track. View the list of hotels and brandsOpens external site in a new window that do not participate in the ALL – Accor Live Limitless programme. Silver status will be processed after the completion of the required eligible stay.

Once a member fast tracks to Silver status, they will retain this status for the balance of that calendar year and for the next calendar year.

Which countries in the Asia Pacific region are included in the ALL – Accor Live Limitless programme?

The countries in Asia Pacific region that are included are Australia, Cambodia, China (including Hong Kong SAR and Macau SAR), Fiji, French Polynesia, Indonesia, Japan, Laos, Malaysia, Maldives, Mongolia, Myanmar, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

How do I get my complimentary Qantas Wine Premium membership?

To receive complimentary membership, you must be an Accor Plus member that holds at least ALL Gold status without an existing Qantas Wine Premium membership. You must also ensure you’ve linked your Qantas Frequent Flyer and ALL – Accor Live Limitless accounts. The complimentary Qantas Wine Premium membership will be automatically activated within 14 days following successful linking of accounts.

Complimentary membership will be renewed on a yearly basis as long as you remain a linked member with at least ALL Gold status and hold an active Accor Plus membership.  To be a Qantas Wine Premium member and purchase from Qantas Wine, you must be a Qantas Frequent Flyer member, 18 years of age and over, and have an Australian delivery address.

Qantas Wine Premium Membership and its benefits are subject to the Qantas Wine Terms and ConditionsOpens external site in a new window.
Liquor Act 2007: It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. Licence Number: LIQP770016736.

How do I convert my Reward points to Qantas Points?

Simply log into your ALL – Accor Live Limitless accountOpens external site in a new window and click Convert your Rewards Points. You’ll be asked to provide your Qantas Frequent Flyer membership number and how many Reward points you wish to convert. The minimum number is 2,000, and the conversion rate is 1 Qantas Points for 1 Reward point.

Qantas Points will be credited to your Frequent Flyer account within six weeks after conversion. The conversion to Qantas Points cannot be reversed, refunded or converted to any other reward option.

How do I unlink my Qantas Frequent Flyer and Accor Live Limitless accounts?

To unlink your accounts, simply go to the Accor website and log into your accountOpens external site in a new window.

How do I claim missing Qantas Points or Reward points?

To claim missing points from Qantas flights, submit a claim to us.

To claim missing points from Accor hotel stays, submit a claim to AccorOpens external site in a new window.

Where do I go for more support on earning rewards with Qantas Frequent Flyer and ALL – Accor Live Limitless?

To get support, you can contact Qantas Frequent Flyer or ALL – Accor Live LimitlessOpens external site in a new window.

What you need to know

You must be a Qantas Frequent Flyer Member to earn and redeem Qantas Points. A joining fee may apply.

Qantas Frequent Flyer Terms and Conditions

Membership, and the earning and redemption of Qantas Points is subject to the Qantas Frequent Flyer Terms and Conditions.

ALL – Accor Live Limitless’ Terms and Conditions

Membership, and the earning and redemption of Reward points are subject to ALL – Accor Live Limitless’ Terms and ConditionsOpens external site in a new window (PDF).

Eligibility

You must be a member of Qantas Frequent Flyer and ALL- Accor Live Limitless to link your accounts and earn rewards. Rewards and benefits are subject to membership status and eligibility. Linked Members consent to Accor and Qantas collecting, using and disclosing personal data related to their stays and flights and exchanging that data with each other. View the full terms and conditions for further details.

Hotel stays: To earn 3 Qantas Points per A$1 spent on eligible hotel stays at participating Asia-Pacific Accor properties, ensure your Qantas Frequent Flyer account is linked to your ALL – Accor Live Limitless account prior to your stay. Stays must be booked directly with Accor (via Accor websitesOpens external site in a new window, Accor booking office and hotels) or travel agencies connected automatically to the Accor booking office. Stays booked through a reseller, tour operator or third-party online travel agency are not considered. View the list of hotels and brandsOpens external site in a new window that do not participate in the ALL – Accor Live Limitless programme.

Qantas flights: To earn Reward points on eligible Qantas flights, you must at least hold ALL Gold status or Qantas Frequent Flyer Platinum status. You must also ensure your Qantas Frequent Flyer account is linked to your ALL – Accor Live Limitless account prior to checking in for your flight. Reward points will be earned in addition to Qantas Points and Status Credits. Points will be calculated based on eligible spend. Eligible spend is the price paid for the seat including fare and carrier charges, but excluding government imposed taxes or optional fees such as seats, bags, upgrades. Eligible flights are any Qantas operated flight with a QF flight number on your ticket where Qantas Points are normally earned. Qantas Points and Reward points will not be earned on some fare types and booking classes. For full details, see terms and conditions and Airline Earning Tables.

Fast track: Qantas Frequent Flyer Gold, Platinum and Platinum One members and Points Club Plus members who have linked their Qantas Frequent Flyer and ALL – Accor Live Limitless accounts are eligible to fast track from ALL Classic status to ALL Silver status after they complete their first eligible stay. Qantas Points Club members who have linked their Qantas Frequent Flyer and ALL – Accor Live Limitless accounts are eligible to fast track from ALL Classic status to ALL Silver status after they complete two eligible stays (each of at least two nights). Eligible stay is a stay made at a participating hotel for at least one overnight stay in a room, where the booking is made through an Accor Eligible Channel at an Eligible Rate. Eligible Accor channels include Accor distribution channels (websitesOpens external site in a new window, Accor  booking office, hotels) and traditional travel agencies connected automatically to the Accor booking office. Stays booked through a reseller, tour operator or third-party online travel agency are not considered. Stays redeemed in full using Reward points do not count towards the criteria of the fast track. Silver status will be processed after the completion of the required eligible stay. View the list of hotels and brandsOpens external site in a new window that do not participate in the ALL – Accor Live Limitless programme. Once a Linked Member fast tracks to Silver status, they will retain this status for the balance of that calendar year and for the next calendar year. See full Terms and Conditions for further details.

Qantas Wine: Accor Plus members with ALL Gold, Platinum, or Diamond status without an existing Qantas Wine Premium membership will receive complimentary membership. Complimentary membership will be renewed on a yearly basis as long as the member remains a linked Member with ALL Gold and above status and an active Accor Plus membership. Complimentary joining gift is not available with this offer. The complimentary Qantas Wine Premium membership will be automatically activated within 14 days following successful linking of accounts. To be a Qantas Wine Premium member and purchase from Qantas Wine, you must be a Qantas Frequent Flyer member, 18 years of age and over, and have an Australian delivery address. Liquor Act 2007: It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. Licence Number: LIQP770016736. Qantas Wine Premium Membership and its benefits are subject to the Qantas Wine Terms and ConditionsOpens external site in a new window.

Points conversion: Members can convert ALL Reward points to Qantas Points in increments of 2,000 Reward Points which convert to 2,000 Qantas Points. See terms and conditionsOpens external site in a new window for further details. The conversion to Qantas Points cannot be reversed, refunded or converted to any other reward option.

When do I provide my membership numbers?

Hotel stays: Provide your ALL – Accor Live Limitless account details when booking and present your ALL membership card to hotel reception at check in for points to be awarded.

Qantas flights: Add your Qantas Frequent Flyer details to your booking before the flight to earn Reward points.

Points conversion: Log into your ALL – Accor Live Limitless account and click Convert your Rewards Points. You’ll be asked to provide your Qantas Frequent Flyer membership number and how many Reward points you wish to convert. The minimum number is 2,000, and the conversion rate is 1 Qantas Points for 1 Reward point.

How long until I get my points?

Hotel stays: Qantas Points and Reward points will be credited to your account within six weeks of completion of the corresponding hotel stay.

Qantas flights: Reward points and Qantas Points will be credited to a member’s account within six weeks of completion of the corresponding flight.

Points conversion: Qantas Points will be credited to your Frequent Flyer account within six weeks after conversion.